Privacy Policy

Welcome to Royeli Tour's Privacy Policy. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your personal information in connection with our services, including tour handling, electronic flight ticketing, and visa procurement.

Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information

• Name
• Contact Information (Email address, phone number, physical address)
• Date of Birth
• Passport Information
• Payment Information (Credit card details, billing address)
• Travel Preferences (Dietary requirements, accommodation preferences)

Usage Data

• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time and Date of Visit

How We Use Your Information

We use the information we collect for the following purposes:

Service Provision

• Tour Handling: To manage and provide our tour handling services, including booking accommodations, organizing tours, and handling special requests.
• Electronic Flight Ticketing: To book flights and issue electronic tickets.
• Visa Procurement: To process visa applications and manage related documentation.

Customer Support

• To provide customer support and respond to inquiries or requests.
• To send you updates about your bookings and services.

Marketing and Communications

• To send promotional materials and newsletters, if you have opted in to receive them.
• To notify you of special offers, promotions, or updates about our services.

Legal and Regulatory Compliance

• To comply with legal obligations and regulatory requirements.

Information Sharing and Disclosure

We may share your information with:

Service Providers

• Airlines, Hotels, and Tour Operators: For the purpose of fulfilling travel arrangements and bookings.
• Visa Processing Agencies: To facilitate visa procurement services.
• Payment Processors: To process payments securely.

Legal Requirements

• To comply with legal obligations, respond to legal processes, and address claims or disputes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: Using SSL encryption to protect data transmitted over the internet.
• Access Controls: Restricting access to personal information to authorized personnel only.
• Regular Audits: Conducting regular audits to ensure data security measures are effective.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of any inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
• Opt-Out: Opt-out of receiving marketing communications.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

Changes To This Privacy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please email us at: info@royelimytravel.com